Credit report (credit history) is a record of an individual's or company's past borrowing and repaying, including information about late payments.

When a customer gets a credit from a bank or credit company, his/her or entity's information is forwarded to ACRA Credit Bureau, along with constant updates on the status of his or her credit accounts, address or any other changes made since the last time he or she applied for any credit.

The information is used by lenders such as banks and credit companies operating in Armenia to determine an individual's or entity's credit worthiness, that is, determining an individual's or entity's means and willingness to repay an indebtedness. This helps to determine whether to extend credit and on what terms.

Credit reports issued by ACRA are classified into Consumer credit reports and Commercial credit reports based on the type of data subject.