Mission Statement

ACRA Credit Bureau is dedicated to being the main provider of risk assessment solutions for financial institutions and commercial entities by helping them make timely, well-informed and profound lending, debt and payment management decisions, as well as assisting them and the general public in building and maintaining valuable credit history.

The Company's overall goal is to provide quality services, meeting the utmost needs of the whole business community and general public.

These include but are not limited to the development and maintenance of complete, reliable, and up-to-date database, market-driven decision making processes, innovative spirit, application of progressive technologies, etc. The Company intends to fulfill its responsibilities with fairness, impartiality, and respect for the consumer's right to confidentiality.

ACRA's guidelines for success are:

• to fully understand the clients' expectations in order to offer the right solutions,


• to obtain and use the expertise and technologies of the experienced credit bureaus,


• implement the best operational systems solutions to meet the clients' needs,


• to make the company's activities transparent to all the stakeholders through involving them in the committees and councils of the corporate governance system of the company.